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How Can We Help Today?

Whether you need guidance choosing a fire pit table, patio set, or pergola, our team is ready to help. Owned and operated by Verde Hearth.

We typically respond within 24 hours
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Email
support@Verdehearth.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our outdoor living specialists during business hours
Quick replies
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your doorstep.

What is your return policy?

We offer 30-day returns on eligible items. If your fire pit table, dining set, or patio furniture does not meet your expectations, please refer to our Return Policy page for full details on how to start a return.

Can I exchange an item for a different style or size?

Yes, exchanges are available within our return window. Contact our team with your order number and the item you would like instead, and we will walk you through the process.

What materials are your fire pit tables made from?

Our fire pit tables feature durable construction designed to handle outdoor conditions season after season. Each product page lists the specific materials and dimensions so you can find the right fit for your patio or deck.

How do I choose the right pergola or dining set for my space?

Start by measuring your outdoor area and considering how you plan to use it, whether for dining, lounging, or entertaining. Our team can help recommend options that complement your space and lifestyle.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Fire Pit Tables
Pergolas and Dining Sets
Returns or Exchanges
General Question
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Fast Response

Our team replies to every inquiry within 24 hours during business days.

Secure Shopping

Your personal and payment information is protected at every step of checkout.

30-Day Returns

Not the perfect fit for your patio? Return eligible items within 30 days, backed by our return policy.

Free Continental Shipping

Most orders ship free within the Continental U.S., with no order minimum required.